Shipping & Returns

Online store

  • We are an innovative online store with a wide range of electronic components for engineers or any DIY specialist, camera accessories for the photographic enthusiast and computer accessories everyone.
  • Enjoy straight forward online shopping with our simple interface and PayPal checkouts (pay with your PayPal account or credit card) 
  • No registration is required:: your orders will be collected and processed through PayPal (please keep your PayPal email confirmations as order confirmations for your purchases).
  • Please confirm your delivery address on PayPal during checkout, and leave us a message for any further instruction/information for the order.
  • This site makes use of cookies to store your shopping cart contents, please ensure cookies are enabled on your browser
  • Images are provided as a reference only and may/may not indicate the correct product. we endeavor to provide the correct information with the correct images, but where images are not currently available a similar product image may be shown or a placeholder image. Please contact us if you have any queries regarding the images shown.
  • Specials and sales, pricing and/or other offers are subject to change without notice, Sun-Pec.com reserves the right make changes to items, item descriptions/info and item prices at anytime.
  • Date restrictions on specials, sales and other offers refer to the site’s date and time (GMT+8).

Returns policy

We intend to satisfy our buyers expectations and will gladly issue a refund, or re-ship the purchase if:

  • The order is not received: the buyer must notify us within 35 days of placing the order, please include your order number and details.
  • The damaged or incorrect items are received: the buyer must notify us within 14 days of order receipt, please include your order number (or PayPal transaction ID) and details.
  • You can log return requests through your account on this website
  • Any shipping charges incurred in returning items are the buyer’s responsibility.

Shipping Details

  • We ship to worldwide destinations with discounts on additional items (refer to item details). Please check and confirm your address when completing a purchase via PayPal.
  • Shipping is handled via Hong Kong Post Air Mail. If you require expedient delivery please contact us for more information on other shipping services.

  • Free shipping available to most countries
  • Select Registered mail in your shopping cart if you require a tracking number for your order.
  • Shipping charges are compulsory for the some countries (registered mail, tracking number provided)
  • We do not ship to the some regions & countries, please contact us if you have any inquiries:
  • Any import duties and taxes are the buyers responsibility, these charges are not included in the price/shipping cost for this item. Please check with your local customs office for more information about import duties applicable in your country.
  • Your order will be dispatched within 3 working days of receipt of (cleared) payment via PayPal, unless otherwise specified in the item description.
  • Shipping Lead Time
    • North America:: 5-15 working days (+4days)
    • South America:: 20-30 working days (+4days)
    • EU Countries:: 5-15 working days (+4days)
    • Australia and New Zealand:: 5-15 working days (+4days)
    • Other Countires:: 20-30 working days (+4days)